1. An Inquiry > Eine Anfrage
2. An Offer > Ein Angebot
3. An Order > Eine Bestellung
4. Delivery > Begleitschreiben zur Lieferung
5. A Complaint > Eine Beschwerde
6. Answers to Complaints / Adjustment
> Antwort auf Beschwerden / Klärung
7. Phonetisches Alphabet
Ref.: Complaint regarding delivery of 15 office desks
If you know the name but do not do business regularly:
British English = Dear Ms Shelby
Am. Engl. = Dear Ms. Shelby,
Recently we have received the office desks which we ordered
23 October. Unfortunately, after setting up the desks we have
discovered that the drawers do not function properly on any
one of your desks.
1)* We hope to receive your comments on this matter very
soon.
2)* We hope that the problem can be solved as quickly as
possible.
If you know the name but do not do business regularly:
British English = Yours sincerely
Am. Engl. = Sincerely / Sincerely yours / Yours truly
1)* 2)* = Please select the sentence most appropriate.
