1. An Inquiry > Eine Anfrage
2. An Offer > Ein Angebot
3. An Order > Eine Bestellung
4. Delivery > Begleitschreiben zur Lieferung
5. A Complaint > Eine Beschwerde
6. Answers to Complaints / Adjustment
> Antwort auf Beschwerden / Klärung
7. Phonetisches Alphabet
If you do not know the name:
British English = Dear Sir or Madam / Dear Sirs
Am. Engl. = Gentlemen: / Dear Madam or Sir, / Dear Sir
or Madam, / Dear Sir,
Our company is a wholesaler of children´s toys, located
in Boston, Maryland in the United States.
We have learned from our customers that your all-
natural wooden construction kits and other toys for
the very young are extremely popular.
Therefore would you please send us catalogues,
samples, quotations and any further information
available on the above mentioned products.



